Connecting internal bug tracking projects with countersoft gemini. If you are using countersoft gemini to track bugs, to manage your projects or as help desk. Software development agile, scrum or none general project management. The system requirements of different issue tracking software may be different in order to give quality results. It scales for every size of team, project or enterprise. Gemini is help desk software, and includes features such as percentcomplete tracking, progress tracking, recurring tasks, task planning, task scheduling, task tracking, time tracking, todo list view. Easy to install and maintain, and comes with restful api, apps framework for easy extension, and open source. Update issues enmasse to reflect resource changes, rescheduling and recategorization operations. View items keyword search workspace access add comments to items email reply to tickets log time against tasks this app works with gemini 6. Jira is a used for bug tracking, issue tracking, and project management. Powerful and affordable issue tracking software solution that can be configured to your exact needs. The typical features of an issue tracking system are here too. Countersoft limited, makers of the gemini project issue tracking software, is a privately held company that was founded in 2003.
This website is compatible with multiple devices like mobile, tablet and desktop. Gemini is a tool in the project management category of a tech stack. Gemini s issue tracking removes the need to micromanage the processing of issues and communication around them. Author of this post not recognize free and open source issue tracking software in comparsion to cloud issue tracking software. Description, gemini tracker is a task and issue tracking tool, available as web based service or as. The comparison includes clientserver application, distributed and hosted systems. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. A password reset confirmation email will be sent to your email address. These can either be installed using the msi installer files or. Review of the top 18 most popular bug tracking software to make. Gemini cloud is the best way of having your help desk operation integrated with the rest of the business quickly.
Countersoft gemini alternatives and similar software alternativeto. Create and deploy custom apps the extend the user interface. Geminis free app for android, iphone and ipad is now available. We take care of all the installation and upgrades and you just configure gemini to suit your needs. In addition to solving customer queries, issue tracking software records all the customer requests, which can then be used by organizations to identify areas for improvement in the quality of their products and services. Ive been using this software for the past four years. Gemini project management software provides a fresh approach to projects, issue tracking and defect management. Issue tracking software are available for either free or for trial version downloads. Most issue tracking solutions offer some or all of the following functionality. Flexible, scalable, and entrusted daily by teams and organizations.
Every developer needs a powerful issue tracking software to detect problem areas of the program. Configuration reference most of geminis application settings are accessible via under home administration. Bug tracking and project planning tool, available as cloud service and as commercial tool. With gemini once an issue is captured it is tracked. Jan 26, 2019 gemini is an innovative tool that performs well for agile project management and excels specifically with issue tracking, help desk features, ticket management, and project tracking.
Listen to events within gemini and interact as required. The contents of this website are based upon the wikipedia page entitled comparison of issue tracking systems. With gemini you eliminate the frustration felt by all stakeholders of not knowing the status of an issue. Gemini is an innovative tool that performs well for agile project management and excels specifically with issuetracking, help desk features, ticket management, and project tracking. You can create recurring tasks, which is useful for functional teams like a marketing team, and the ui is quite pleasing to operate. Provide controlled access for clients, customers, partners or the general public. However this website includes both notable and nonnotable entries large or small, all are. Best issue tracking software 2020 cloudsmallbusinessservice.
You can follow your order from manufacturing to finishing and packing to shipping from your. Countersoft is headquartered in the united kingdom, with an additional office in santa monica, california. Backed by obsessive product support, nogimmicks licensing and easy migration. Feb 18, 2016 author of this post not recognize free and open source issue tracking software in comparsion to cloud issue tracking software. Product documentation for countersoft gemini, sentry, breeze, saucery and microsoft integrations. Gemini alternativeto crowdsourced software recommendations. Gemini is help desk software, and includes features such as percentcomplete tracking, progress tracking, recurring tasks, task planning, task scheduling, task tracking, time tracking, todo list view, create subtasks, reportinganalytics, gamification, mobile access, task board view, and spreadsheet view. This article is a comparison of issue tracking systems that are notable, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems. It is an agile project tracker with issue tracking and help desk ticketing going beyond project management software. Fully customizable through the use of the lighthouse api, but can be integrated with simple developer software, too. The basic use of this tool is to track issues, and bugs related to your software and. Net web application and sql server database components.
This software run a deep check on the selected program by. Track software projects efficiently with annotated screenshots and helpful information in every gemini issue. A restful api provides complete access to user data and all metadata. Gemini password reset please provide your username. Developers can change and extend gemini using the extensibility points. This site provides complete documentation for the latest release of gemini.
Gemini provides issue tracking, agile, scrum, help desk ticketing and project tracking all in one. However this website includes both notable and nonnotable entries large or small, all are documented providing you a comprehensive list of issue tracking systems. It is an agile project tracker with issue tracking and help desk ticketing going beyond project. Issue tracking made easy, use outofthebox or define custom issue types each with a unique icon for easy visual reference.
In addition to solving customer queries, issue tracking software records all the customer requests, which can then be used by organizations to identify areas for improvement in the quality of their products. Issue tracking with service desk ticketing software. In this case we will analyze jira and gemini by countersoft to see who offers the best product. Here is the list of software that works best for major operating systems like mac, android, and windows. Product documentation for countersoft gemini, sentry, breeze, saucery and microsoft integrations gemini documentation this site provides complete documentation for the latest release of gemini. The basic use of this tool is to track issues, and bugs related to your software and mobile apps. Gemini is the complete tracker that works beautifully for any kind of project, team or process. Configure screens and workflows at the issue type level. Gemini is an agile project tracker with issue tracking and help desk ticketing going beyond project management software.
Comprehensive directory on issue tracking, defect tracking, bug tracking, sqa links, tools, software, articles, books, forums and much more. Issue tracking, bug tracking, help desk, scrum, agile, project management. Basically its an support ticket system where user can create, update, and resolve customer issues, or even issues reported by employees. The one feature i like is how it lets you drag and drop attachments. Gemini issue tracking software free download gemini issue.
Geminis issue tracking removes the need to micromanage the processing of issues and communication around them. Gemini issue tracking software free download gemini. Lisez les avis clients sur gemini, consultez les prix, tarifs, abonnements et. The lighthouse app is an onlinebased project issue management and tracking software, built with the intention to help teams of any size to monitor the incremental growth of their project, based on resolved bugs and issue at hand. The email notification rules and templates ensure that every team member is kept. Additional settings can be found within in the applications web. Easy to install and maintain, and comes with restful api, apps framework for easy extension, and open source components. It has all the features necessary to carry out all your project management and test management activities.
Gemini tracker is a task and issue tracking tool, available as webbased service or as onpremise tool. Dec 18, 2015 gemini provides issue tracking, agile, scrum, help desk ticketing and project tracking all in one. Best issue tracking software issue tracking software allow you to maintain and manage every problem or issue that user identifies until the problem is resolved. Free and open source means i can download and install software on my own serwer and i have source in hand which i can check and if i want i can change too. Gemini is a commercial application lifecycle management system in the. Description, gemini tracker is a task and issue tracking tool, available as webbased service or as. You control what information is captured, the workflow and notifications. A defect issue tracker specifically built for agile projects. You can follow your order from manufacturing to finishing and packing to shipping from your device while youre on the go. Gemini issue tracking software rmtrack issue tracking v. Open source issue tracking systems with a desktop client as well as the webbased interface. List of top bug tracking software 2020 trustradius.
Every task, initiative, bug, issue, enquiry, story, and ticket in one. Countersoft gemini project issue tracking user guide configuration reference 8 3. Gemini tracker vs jira system properties comparison. Net based helpdesk ticketing and issue tracking system.